FAQ

(1) Does Snack Lovers sell direct to the public?

Yes. If you are in Melbourne you can visit our Warehouse at 14 Export Road, Craigieburn between 8am – 3pm Monday to Friday and buy direct from us.  You can also now purchase from our new online store.


(2) I am interested in selling your snacks in my store/s, can you send me a Price List?

Please refer to the "Where to Buy" page for local wholesalers in your area.  You can get in contact with them and they will be able to provide you with a Stock/Price List.


(3) Does your small rectangular striped chip in the "Cocktail Mix - Hot & Spicy" contain any meat?

No.  This chip has a bacon taste but is a "Nature identical" flavour derived from vegetable origin extract. 


Confusion around this chip arises due to a similar product we manufacture called Stripes - Bacon & Ham Flavour, which is a larger square shaped Chip with Stripes. This chip is completely different to the one in the Cocktail Mix, it is purchased from a different supplier and the flavouring is added to the chip after cooking. Both the rectangular striped chip and larger square striped chip contain NO meat or meat derivatives nor does the Hot & Spicy flavouring whereas the Bacon & Ham Flavouring does.


Please note the larger square chip with stripes is also used in our Cracker Mix - Nacho Cheese Flavouring, the chip contains NO meat or meat derivatives nor does the Nacho Cheese flavouring.

In summary:

Cocktail Mix - Hot & Spicy Flavouring = NO Meat or Meat Derivatives

Cracker Mix - Nacho Cheese Flavouring = NO Meat or Meat Derivatives

Stripes - Bacon & Ham Flavouring = YES the Flavouring DOES contain Meat or Meat Derivatives.


(4) Does your square striped chip in the "Cracker Mix - Nacho Cheese" contain any meat?

No.  


Confusion around this chip arises because it is the same chip used in another product we manufacture called Stripes - Bacon & Ham Flavour. The square striped chip itself contains NO meat or meat derivatives nor does the Nacho Cheese flavouring whereas the Bacon & Ham Flavouring does.

In summary:

Cracker Mix - Nacho Cheese Flavouring = NO Meat or Meat Derivatives

Cocktail Mix - Hot & Spicy Flavouring = NO Meat or Meat Derivatives

Stripes - Bacon & Ham Flavouring = YES the Flavouring DOES contain Meat or Meat Derivatives.


(5) Do you have Kosher, Halal or HACCP accreditation?

No we do not have Kosher or Halal accreditation.  Yes we do have HACCP accreditation.


(6) I am interested in a particular Snack to resell, can you send me a Sample?

Please refer to the "Where to Buy" page for local wholesalers in your area.  You can get in contact with them and they will be able to provide you with samples.


(7) I have certain Food Allergies, how can I find out if your Snacks are safe for me to eat?

Visit our Products page. Every Product we sell is listed and has all Packaging, Ingredients, Allergens and Nutritional information. If you are still unsure please contact us or your nearest wholesaler.


(8) Can I purchase your products online?

Yes you can now purchase our products on our new online store or from our EBay store at http://www.ebay.com.au/usr/snacklovers2012.


(9) Do you deliver orders around Melbourne?

Yes we do.  Deliveries are usually made within 3-5 days of you placing your order.  The minimum order for delivery is 5 cartons.  Orders under 5 cartons can be collected from our warehouse.  All purchases on our new online store will be sent by courier.


(10) Can I open an account with Snack Lovers?

Yes absolutely. Please email us at [email protected] with your details and we will send you an account application form.  Please note, all new accounts will operate on Cash before Delivery for the first two months.